Terms & Conditions

Welcome to ZANKYO.

ZANKYO is an emerging fashion brand focused on contemporary streetwear, creative styling, and fashion inspired by Gen Z culture.

By accessing our website or placing an order, you acknowledge that you have read and understood these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

These Terms are subject to applicable laws and consumer rights in India.

ZANKYO is the brand name used for our online fashion business.

Business name: ZANKYO ONLINE SHOPPING
Business location: India
Initial shipping market: India only
Shipping origin: Punjab, Jalandhar, India

You may use our website if you are legally permitted to enter into a purchase agreement under applicable law.

Customers under 18 years of age may use our services and place orders only with the permission and involvement of a parent or legal guardian.

By placing an order, you confirm that the information you provide is accurate and that you have the necessary authority to make the purchase.

ZANKYO offers fashion products that may include:

• Accessories
• Shoes
• Caps & Headwear
• Jackets
• Hoodies
• Baggy / Wide-leg Jeans
• Graphic T-shirts
• And more

We aim to display accurate product descriptions, images, sizes, colors, and pricing. However, colors may vary slightly depending on your device screen, lighting, and photography conditions.

Product availability, pricing, and descriptions may change without prior notice, subject to applicable law and any rights you may have after placing an order.

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if additional verification is required.

We reserve the right to contact you to verify order details or to address issues such as product availability, pricing errors, or suspected fraudulent transactions, subject to applicable law.

If we cannot fulfill an accepted order, we will communicate with you and provide any refund required under applicable law.

Prices will be displayed on the website in the applicable currency before checkout.

We plan to support the following payment methods in India:

• UPI
• Credit / Debit Cards
• Net Banking
• Cash on Delivery (COD), where available

Payment processing may be handled by third-party payment service providers. Their terms and security procedures may also apply.

We will not knowingly misrepresent the price or payment conditions of a product.

Shipping origin: Punjab, Jalandhar, India
Initial delivery area: India only
Estimated delivery time: 3–7 days

Shipping charges: Free shipping for Lovely Professional University or nearby area only, or charges subject to location.

We will provide available shipping and delivery information during the ordering process. Delivery estimates are not guarantees and may be affected by circumstances beyond our reasonable control, including logistics disruptions, extreme weather, or other unforeseen events.

If a delivery issue occurs, please contact us at help@zankyo.in.

Any mandatory consumer rights relating to delivery delays or non-delivery remain unaffected by these Terms.

Our Return Policy forms part of these Terms. Customers may be eligible to return or exchange products under the conditions and time limits set out in our Return Policy.

Please review the Return & Refund Policy before making a purchase.

Nothing in these Terms is intended to exclude or restrict rights that cannot lawfully be excluded under applicable Indian law.

Unless otherwise stated, the ZANKYO brand name, logos, website design, original graphics, written content, photographs, and other original materials displayed on our website are owned by or used with permission by ZANKYO.

You may not reproduce, distribute, modify, publicly display, or commercially use our content without prior written permission, except where permitted by law.

Third-party trademarks, logos, and product references remain the property of their respective owners.

If you create an account on our website, you are responsible for providing accurate information and taking reasonable steps to protect your login credentials.

You should notify us if you believe your account has been accessed without authorization.

We may process account and order information as described in our Privacy Policy.

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website security or operation.
• Submit false, fraudulent, or misleading order information.
• Copy or misuse our original content without authorization.
• Use the website in a manner that violates applicable law.

We aim to keep our website accessible and functioning reliably. However, we do not guarantee uninterrupted access or that every feature will always be available.

We may temporarily suspend or modify website features for maintenance, updates, security, or other legitimate reasons.

To the extent permitted by applicable law, ZANKYO will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control.

Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by law, including applicable rights relating to defective products, misleading representations, or other statutory protections.

We may update these Terms from time to time to reflect changes in our business, website, or legal requirements.

The updated version will be published on this page with a revised effective date where appropriate.

Your continued use of the website after an update does not remove any rights you may have under applicable law.

These Terms are intended to be governed by the applicable laws of India.

Any dispute will be subject to the jurisdiction of the appropriate authorities and courts as determined under applicable law.

Nothing in this clause prevents a consumer from exercising any mandatory rights or remedies available under Indian law.

For questions about these Terms, orders, or customer support, please contact:

ZANKYO ONLINE SHOPPING
Email: help@zankyo.in
Business Location: India
Shipping Origin: Punjab, Jalandhar, India